Your Supply Chain AI Team

Put AI Teammates on Your Supply Chain and Procurement Team.

Unchained gives ops and supply chain teams at mid-market manufacturers AI teammates who have already read every system, every inbox, and every supplier document. They ingest your data automatically, alert you to what needs attention, and execute the resolution. Your team focuses on decisions. Your AI team handles everything else.

No ERP replacementRead-only integrationsLive in weeks
Connects withyour stack
GoogleMicrosoftNetSuiteSAPQuickBooksSage
GoogleMicrosoftNetSuiteSAPQuickBooksSage
The Problem

Your supply chain already has the data. It's just trapped across too many systems for anyone to act on it in time.

Gartner and McKinsey estimate 65-80% of procurement and supply chain teams' time goes to work that keeps their best people from doing their best work. The data exists across your ERP, your email, your supplier portals, and your spreadsheets. Nobody has connected it in a way that lets your team act before it becomes a fire.

NetSuite
PO-2025-0142 · status ???
missing 6d
Gmail
Re: Re: Re: Re: shipment for PO 0142
47d ago
supplier_tracker_v17_FINAL.xlsx
= VLOOKUP(#REF!, ...)
23 sheets
cargill-vendor.net
Session expired. Please log in again.
2-factor needed
Tribal knowledge
Always call Jen before Friday — rush
post-it · 9 months old
NetSuite
PO-2025-0142 · status ???
missing 6d
Gmail
Re: Re: Re: Re: shipment for PO 0142
47d ago
supplier_tracker_v17_FINAL.xlsx
= VLOOKUP(#REF!, ...)
23 sheets
cargill-vendor.net
Session expired. Please log in again.
2-factor needed
Tribal knowledge
Always call Jen before Friday — rush
post-it · 9 months old
Slack · #procurement
@channel did anyone confirm PO-0142?
3 replies, no resolution
Outlook
Quanzhou Films · MOQ change notice
unread · flagged
Google Sheets
ETA column: 'ask Mike'
shared with 8
coupa.bridge
PO-0148 acknowledgement pending
5d unread
Voicemail · J. Park
Cargill rep called about lead time
transcript: 32%
PDF · scanned
Quote_QZ8842.pdf · OCR partial
fields missing
Slack · #procurement
@channel did anyone confirm PO-0142?
3 replies, no resolution
Outlook
Quanzhou Films · MOQ change notice
unread · flagged
Google Sheets
ETA column: 'ask Mike'
shared with 8
coupa.bridge
PO-0148 acknowledgement pending
5d unread
Voicemail · J. Park
Cargill rep called about lead time
transcript: 32%
PDF · scanned
Quote_QZ8842.pdf · OCR partial
fields missing
Meet Your AI Team

Three AI teammates. One connected supply chain.

Unchained puts specialists on your team who own the work that bogs everyone down. They work like teammates, not software. They communicate through the channels you already use, connect to your systems automatically, and operate with full human oversight.

Riley

Supply Chain Signal Analyst

Riley monitors every open PO across your supplier network in real time. She reads your ERP, your supplier emails, and your portal updates automatically, flags missed confirmations, revised ship dates, and delivery risks the moment they appear, and surfaces them as a prioritized alert before they reach your production floor. Nothing gets buried. Nothing gets missed.

Riley just flagged a 6-day slip from PureSweeten on PO-2025-0142. Production line 3 is at risk November 18. Split order proposal ready for your approval.

Marcus

Inventory and Buying Decision Analyst

Marcus monitors your inventory position across every SKU and every location in real time. He tracks on-hand, on-order, allocated, and available inventory against your daily usage rates, flags when days forward inventory drops below your defined threshold, and tells your team exactly what to order, how much, and when. No spreadsheet. No gut feel. Just the right data at the right time.

Marcus flagged SKU FG-VAN-12RTD-CS at 12 days forward inventory against a 28-day lead time. Reorder recommendation ready: 1,240 cases from Pacific Rim Ingredients. Awaiting your approval.

Jordan

Procurement Coordinator

Jordan handles the operational coordination work that consumes your team's day. Supplier follow-ups. Confirmation requests. Status updates. Exception escalations. Jordan drafts every communication, routes every approval, and closes every loop, working within the policy you define and logging every action for full visibility. Your team stops chasing. Jordan does it for them.

Jordan sent the overdue confirmation request to Apex Components on PO-2025-4418. Response received. Revised ship date June 18 logged. Alert updated. No action required from your team.

Alex

Coming soon
Supplier Performance Analyst

Alex tracks OTIF, responsiveness, quality rates, and lead time reliability across your entire supplier base. He surfaces drift early, before it becomes a production problem, and gives your team the data to have better supplier conversations. Alex joins the team soon.

How It Works

Ingest. Alert. Execute.

Live signal · PO-2025-0142
Quanzhou Films · 14:02
01
Ingest
Reconciled · ERP + inbox
ops@quanzhou-films.com14:02
Re: shipment Q4 delay
PO-2025-0142 · matched
itemSteel bearings
qty1,200 units
current picture
02
Alert
Impact ranked · P0
Production line 3 · $87.4K committed
6-day slip exceeds buffer · stockout risk Nov 18
value above $50K
buffer under 4 days
ready to act
03
Execute
Resolution · #8842
Cargill quote secured
J. Park approval sent
audit entry #8842 logged
split order pending one-click confirm
loop closed

Ingest and Reconcile

Riley, Marcus, and Jordan connect to every data source your operation runs on: ERP, email, supplier portals, procurement systems, and attached documents. They read everything automatically and reconcile it into one current picture. Your team stops moving data from one place to another.

Alert

When something needs your attention, your AI team surfaces it immediately, with full context. The supplier email that triggered it. The PO it affects. The production impact. The recommended resolution. Everything your team needs to act, without having to go find it.

Execute

Once your team approves, your AI teammates execute the resolution: supplier communications sent, records updated, approvals routed, audit entries logged. One workflow at a time, starting with your highest-priority pain.

Outcomes

The compounding effect of having teammates who have already done the work.

Operational leverage

50% of the day back

Eliminate manual data reconciliation, supplier chasing, and status update hunting. Your best people focus on the decisions that actually move the business forward.

Production continuity

Prevent production disruptions

Your AI team flags shortages, delivery slips, and supplier risks before they become fire drills. Signals surfaced days earlier, when there is still time to act.

Inventory performance

$1-3M in freed working capital

Order the right quantity at the right time against real demand, current lead times, and supplier reliability. Excess inventory costs you cash. Stockouts cost you orders. Your AI team makes sure you have neither.

Team capacity

Scale without adding headcount

Enable your procurement and operations teams to operate at significantly higher leverage as your supplier base and SKU portfolio grow, without adding headcount to keep up.

What Your AI Team Does

Ask them anything.
Tell them what to do.

Manage every order by exception

Riley has already read every supplier email, every ERP update, and every portal notification. Every open PO is tracked. Every slip is flagged before it becomes a fire drill. Your team manages by exception, not by spreadsheet.

Live sync active
PO Number
Supplier
Expected
Value
Status
PO-2491
Acme Mfg
Oct 24
$12,400
Received
PO-2492
Global Steel
Nov 02
$45,250
In Transit
PO-2493
TechComponents
Nov 08
$8,100
Processing
PO-2494
Precision Parts
Nov 15
$18,750
Acknowledged
PO-2495
Allied Materials
Oct 18
$22,300
Backordered
PO-2496
Summit Supply
Oct 20
$15,800
Received

The data assembly is already done

Your AI team has already read every email, every attachment, and every ERP signal and reconciled them into one current picture. No more manually pulling data across five systems to answer a basic question about what is happening with your orders.

Sender
Sender
Sender

Supplier performance, always current

Catch OTIF and responsiveness drift early — before it becomes a production problem.

OTIF0%
Quality rate0%
Risk detected: 2 late shipments

Ordering decisions grounded in reality

Marcus recommends what to order and when, grounded in your actual demand, current lead times, and supplier reliability. Overstocked ties up working capital. Understocked shuts down production. Your team approves every order. Marcus makes sure the decision is never made without the right data.

Analyzing

Steel bearings #SB-4420

$124
$131
$118
$127
$115
-8%
Your Best: $118
Q1Q2Q3Q4New Quote
You stay in control

Your AI team. Your rules.

Every recommendation shows the reasoning. Every action requires the permission you have defined. Nothing happens outside the policy you have set. Your AI team operates with full human oversight, complete auditability, and zero surprises.

Operating posture
Active policy

Routine work runs within policy. Material decisions surface for you.

Permission matrix

Three tiers — you define each.

Recommend only
Prepared for you. Your team decides.
1 action
Switch primary supplier
strategic · high impact
Requires approval
Prepared and waiting for approval.
3 actions
Approve PO $5K–$50K
budget · mid-tier
Escalate to backup supplier
vendor · relationship
Approve PO over $50K
budget · executive
Runs within your policy
Approved rules only. Logged and reversible.
4 actions
Send overdue follow-up to supplier
comms · low impact
Update master data record
internal · reversible
Re-order safety stock under $5K
budget · auto-approved
Flag MOQ change > 10%
alert · surfaces info
SOC 2 Type II roadmapFull action reversibilityPer-user permission scoping
Audit log

Every action — traceable.

Audit trailLive
last 24h
14:02:11agent.recommendPO-2025-0142 reorder| confidence 0.91
14:02:09agent.executefollow-up email sent · PureSweeten| msg ID 8842
14:02:05agent.queuedapproval requested · J. Park| PO-0142 · $17.4K
14:01:58agent.tracereasoning chain · 3 steps| expandable
Every action logged · attributable · reversible

Every action is logged, attributable, and reversible. Your team sets the policy — your AI team operates within it.

Supplier Delay Cost Calculator

How much is late detection costing you?

Most procurement teams don't know the true cost of reactive work. Answer a few questions and find out in 2 minutes.

Reactive Labor

Your team chasing confirmations, handling escalations, and manually tracking supplier status.

Production Disruption

Downtime, expedited freight, rescheduling, and margin erosion from supplier-driven volatility.

Strategic Opportunity

COGS reduction, dual sourcing, and automation projects delayed because your team is firefighting.

Free • 2 minutes • Instant results

Put an AI team on your supply chain operation.

We are opening two Design Partner slots for ops and supply chain leaders at food and beverage manufacturers with $50M-$500M in revenue. No cost. Success criteria defined upfront. First deliverable in 7 days. Walk away if we do not deliver.

Become a Design PartnerTwo slots remaining • Direct access to the founding team • Full deployment in 45 days