Unchained gives ops and supply chain teams at mid-market manufacturers AI teammates who have already read every system, every inbox, and every supplier document. They ingest your data automatically, alert you to what needs attention, and execute the resolution. Your team focuses on decisions. Your AI team handles everything else.
Gartner and McKinsey estimate 65-80% of procurement and supply chain teams' time goes to work that keeps their best people from doing their best work. The data exists across your ERP, your email, your supplier portals, and your spreadsheets. Nobody has connected it in a way that lets your team act before it becomes a fire.
Unchained puts specialists on your team who own the work that bogs everyone down. They work like teammates, not software. They communicate through the channels you already use, connect to your systems automatically, and operate with full human oversight.
Riley monitors every open PO across your supplier network in real time. She reads your ERP, your supplier emails, and your portal updates automatically, flags missed confirmations, revised ship dates, and delivery risks the moment they appear, and surfaces them as a prioritized alert before they reach your production floor. Nothing gets buried. Nothing gets missed.
“Riley just flagged a 6-day slip from PureSweeten on PO-2025-0142. Production line 3 is at risk November 18. Split order proposal ready for your approval.”
Marcus monitors your inventory position across every SKU and every location in real time. He tracks on-hand, on-order, allocated, and available inventory against your daily usage rates, flags when days forward inventory drops below your defined threshold, and tells your team exactly what to order, how much, and when. No spreadsheet. No gut feel. Just the right data at the right time.
“Marcus flagged SKU FG-VAN-12RTD-CS at 12 days forward inventory against a 28-day lead time. Reorder recommendation ready: 1,240 cases from Pacific Rim Ingredients. Awaiting your approval.”
Jordan handles the operational coordination work that consumes your team's day. Supplier follow-ups. Confirmation requests. Status updates. Exception escalations. Jordan drafts every communication, routes every approval, and closes every loop, working within the policy you define and logging every action for full visibility. Your team stops chasing. Jordan does it for them.
“Jordan sent the overdue confirmation request to Apex Components on PO-2025-4418. Response received. Revised ship date June 18 logged. Alert updated. No action required from your team.”
Alex tracks OTIF, responsiveness, quality rates, and lead time reliability across your entire supplier base. He surfaces drift early, before it becomes a production problem, and gives your team the data to have better supplier conversations. Alex joins the team soon.
Riley, Marcus, and Jordan connect to every data source your operation runs on: ERP, email, supplier portals, procurement systems, and attached documents. They read everything automatically and reconcile it into one current picture. Your team stops moving data from one place to another.
When something needs your attention, your AI team surfaces it immediately, with full context. The supplier email that triggered it. The PO it affects. The production impact. The recommended resolution. Everything your team needs to act, without having to go find it.
Once your team approves, your AI teammates execute the resolution: supplier communications sent, records updated, approvals routed, audit entries logged. One workflow at a time, starting with your highest-priority pain.
Eliminate manual data reconciliation, supplier chasing, and status update hunting. Your best people focus on the decisions that actually move the business forward.
Your AI team flags shortages, delivery slips, and supplier risks before they become fire drills. Signals surfaced days earlier, when there is still time to act.
Order the right quantity at the right time against real demand, current lead times, and supplier reliability. Excess inventory costs you cash. Stockouts cost you orders. Your AI team makes sure you have neither.
Enable your procurement and operations teams to operate at significantly higher leverage as your supplier base and SKU portfolio grow, without adding headcount to keep up.
Riley has already read every supplier email, every ERP update, and every portal notification. Every open PO is tracked. Every slip is flagged before it becomes a fire drill. Your team manages by exception, not by spreadsheet.
Your AI team has already read every email, every attachment, and every ERP signal and reconciled them into one current picture. No more manually pulling data across five systems to answer a basic question about what is happening with your orders.
Catch OTIF and responsiveness drift early — before it becomes a production problem.
Marcus recommends what to order and when, grounded in your actual demand, current lead times, and supplier reliability. Overstocked ties up working capital. Understocked shuts down production. Your team approves every order. Marcus makes sure the decision is never made without the right data.
Steel bearings #SB-4420
Every recommendation shows the reasoning. Every action requires the permission you have defined. Nothing happens outside the policy you have set. Your AI team operates with full human oversight, complete auditability, and zero surprises.
Routine work runs within policy. Material decisions surface for you.
Every action is logged, attributable, and reversible. Your team sets the policy — your AI team operates within it.
Most procurement teams don't know the true cost of reactive work. Answer a few questions and find out in 2 minutes.
Your team chasing confirmations, handling escalations, and manually tracking supplier status.
Downtime, expedited freight, rescheduling, and margin erosion from supplier-driven volatility.
COGS reduction, dual sourcing, and automation projects delayed because your team is firefighting.
Free • 2 minutes • Instant results
We are opening two Design Partner slots for ops and supply chain leaders at food and beverage manufacturers with $50M-$500M in revenue. No cost. Success criteria defined upfront. First deliverable in 7 days. Walk away if we do not deliver.